Your browser version is outdated. We recommend that you update your browser to the latest version.

MASSAGE THERAPY APPOINTMENTS

FAQ

How long is an appointment for a new client?
For all Initial Visit Massage Therapy treatments, whether Therapeutic or Relaxation, we require extra time to conduct a physical orthopedic assessment, beginning with a complete Postural Assessment.  Your massage treatment will follow.  In total, your initial visit will be 1 HR and 15 Minutes.

 

Why is an assessment required at the initial visit?
As Regulated Health Professionals, and as a requirement of our registration, Registered Massage Therapists must conduct a physical orthopedic assessment prior to each initial massage treatment and when changes are made to your treatment plan.

For us here at Cedargrove, this is very important.  We tailor each massage treatment to your assessment results.  Therefore, whether you are seeking relaxation or a therapeutic treatment, you will receive a treatment specific to your body's needs rather than a generic routine treatment.

 

Why is an assessment required for a Relaxation Massage treatment?
An assessment, especially a postural assessment, enables us to observe holding patterns your body has developed over time. These holding patterns could be contributing to your stress and tension.  When a Massage Therapy treatment is geared toward addressing these holding patterns, we are able to help reduce your stress and tension over the long term because the treatment will have been focused specifically on your body's need.

Does our assessment cut into your appointment time?
No!  We organize our appointment schedule to ensure that the time you book will be the massage time you receive.  For example, if you book a 1 hour appointment, you will receive a 1 hour Massage Therapy treatment.  We ask only that you give us an extra 15 minutes of your time to allow us to conduct our assessment and/or prescribe remedial exercises as needed.  The initial visit is set up already to accommodate the assessment time we need.

 

Is a full assessment required for a 15 Minute Mini Break Massage?
No.  However, we will do a quick intake to ensure we provide a safe seated massage treatment.  We do require that the Health History form be completed prior to your arrival, or upon your arrival, before your seated massage treatment begins.  This form can be downloaded Here.

 

Please don't hesitate to contact us by phone or email to discuss any questions you may have.  We would love to hear from you!

Enjoy a great day!

 

 

 

CANCELLATION / NO SHOW FEE - $25.00

*** Cancellation Policy: A Minimum of 24 hours notice is required.

This fee will be charged for missed appointments and/or cancellations when  less than

24 hours notice is provided.

 

*** All Massage Therapy treatment durations are guaranteed except in the case of late arrival.

*** Please allow up to an additional 15-20  Minutes on each treatment for pre and post assessment, post treatment home care and therapeutic exercise when applicable.

*** Refund Policy:  Refunds are not applicable to Massage Therapy treatments.

*** Tips: Not accepted.  Your satisfaction is thanks enough!